May 1999 - march 2005

WPRV-TV
Carolina, PR

Monitored system performance and troubleshooting issues while ensuring security and efficiency of IT infrastructure.
Planned, established, and implemented policies, procedures and associated training plans for network resources administration, appropriate use, and disaster recovery. Delivered high level functional support, including procedural documentation, subsequent diagrams and written instructions to repair fault/set up a system, supporting the roll-out of new applications. Ensured network connectivity of all computers, perform network design and capacity planning, monitor and test network performance and provide network performance statistics and reports.